Shipping policy

Due to the Covid-19 pandemic,
we don't currently ship to the following countries and territories: Brunei, Eritrea, French Guiana, French Polynesia, Guadeloupe, Laos, Martinique, Mongolia, Myanmar, Reunion Island, Samoa, Saint Pierre and Miquelon, South Sudan, Tajikistan, Timor-Leste, Turkmenistan, Yemen.

This list is current as of May 18, 2021.

In general, we also do not ship to Cuba, Iran, Crimea, Syria, and North Korea

Due to COVID-19, please expect delays in shipping. Once your order is PROCESSED  it'll take:

- average is 2–5 business days for non-apparel products
- 2–7 business days for apparel products






You should receive a shipping confirmation email with tracking info once your order has shipped! Please allow up to 48 hours for your tracking information to be updated.

Shipping notifications are automatically sent out, but if you haven't received an order confirmation email or any tracking information, let us know! 

We are committed to ship orders the next business day, so once an order has been processed we cannot change the address.


Oh no! Please send us a message along with your order number via email [questions@offsetseries.com] and we'll help you through there. 

We ship all online orders with FedEx. Please note, your shipment does not require a signature on delivery.

Please be aware of your country's customs + duty fees that may be applied to your order upon receipt. Import duties, taxes, and charges are not included in the item price or shipping cost. These charges are the buyer's responsibility. 

Returns and exchanges

In order to initiate a return on your purchase, please contact info@offsetseries.com.

A photo of the item is required for a return or exchange.

Offset Series physical products can be returned for a refund (to the original payment method) for up to 30 days from purchase date.

Offset physical products can be exchanged for up to 120 days from purchase date.

Products must be unworn and in the original packaging.

Be sure to refer to the product details under your product purchase for final sale details, as these items are not eligible for a return.















Only physical products can be returned or exchanged. All digital purchases are final.

All purchases made outside of the United States and Canada are final and not eligible for a return or exchange.

OTHER QUESTIONS

No, but if you want to connect with the creators or maybe get an official shoutout on our social media/ blogs, drop us a line.

We would love to have an interview with you. Just drop us a line or email us at questions@offsetseries.com

We would be ecstatic to have our books in your store. Drop us a line or email us the details at
sales@offsetseries.com



Unfortunately, we don't do direct tutorials at this time.

However, we do have process pages for comics and illustrations on our Patreon.

Delvin also shares his thoughts and influences from comics and books he enjoys on the youtube channel.